Effective Date: January 1, 2026 | Last Updated: August 2026
1. Information We Collect
To process freight bookings, provide shipping quotes, and fulfill logistics operations, Airsell Cargo ("we", "our", or "us") collects the following types of information:
- Contact Details: Names, company affiliations, phone numbers, email addresses, and physical addresses of shippers and consignees.
- Cargo Specifications: Weight, dimensions, package counts, commodity descriptions, declared values, and customs documentation.
- Website Usage Data: IP addresses, browser types, and tracking code searches entered into our portal.
2. How We Use Your Data
Information collected is used strictly to execute freight operations and support customer interactions:
- Generating air waybills (AWB) and bills of lading (BOL).
- Processing customs clearance filings at airport and port entry points.
- Sending automated status updates and responding to quote requests via `quote.html` or `contact.html`.
- Maintaining regulatory record-keeping compliance for civil aviation and customs authorities.
🔒 Data Guarantee: Airsell Cargo does not sell, rent, or monetize personal customer details or commercial shipment logs to external third-party advertisers.
3. Waybill Tracking & Visibility
Waybill tracking IDs (e.g., ASC-2026-8891) queried on `tracking.html` display operational progress milestones (e.g., origin warehouse receipt, export customs clearance, flight departure, port arrival). Standard tracking outputs display milestone locations without publicly revealing full confidential commercial invoice pricing.
4. Third-Party Data Sharing
We share operational data only with trusted partners directly involved in completing your shipment corridor:
- Carrier Partners: Commercial airlines, charter operators, ocean shipping lines, and local transport carriers.
- Regulatory Authorities: Customs officials, airport authorities, and port security officials where legally mandated.
5. Data Retention & Security
We maintain industry-standard physical, electronic, and procedural safeguards to protect customer records. Transaction records and freight manifests are retained in accordance with applicable commercial and customs archiving laws.
6. Your Rights
Customers may request verification, correction, or updating of their stored contact information or active shipment details by contacting our dispatch desk.
7. Privacy Inquiries
For questions regarding this policy or data practices at our airport and seaport hubs, please reach out via:
Airsell Cargo Data Compliance
Email: info@airsellcargo.com
Phone: +252 63 412 5763